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Shipping Rates and Policies

Return Policy

To ensure proper full credit on returns:
Contact us by telephone or email prior to your return so that we may provide you with the proper shipping and return authorization information.
Provide us with the reason for your return, your name, address, email address, phone number and the card number used for the purchase to obtain a return authorization code. We can only credit the card used for the original purchase once the package has been delivered to the manufacturer or us. You will be notified when the package has arrived and a credit to your card will be processed.
Include your name, address, phone number and return authorization code on the return-shipping label.
Include a copy of your receipt in the package
All returned items must be returned in original, re-usable manufacturers packaging and be in re-stockable/like new condition.
All returned items must be packaged well enough to prevent shipping damage
Once your item is on its way back, please email us the tracking number. Your card will be credited once the product is received at our facility or the manufacturer’s facility and it has met the requirements listed above.


Backorder Policy

We ship all in stock products within 24 business hours after we receive confirmation of your purchase during the business week. Saturday and Sunday orders are picked and packaged same day and ship out on the next business day, excluding holidays.  If the item is out of stock we will contact you, and let you decide what action will be taken.


Shipping Policies

How are shipping costs calculated ?
Currently, the majority of our orders are shipped UPS Ground. There is a UPS Ground shipping & handling calculator integrated within the checkout page. We do not require that you provide your credit card number in order to obtain the shipping & handling costs. It is our goal to ensure a risk free and simple process for our customers. Once you have selected your items, simply click to the checkout page, enter your valid shipping address and the UPS calculator will provide you with the shipping & handling costs. UPS calculates shipping & handling costs by 4 elements:
Location: Ship-from to ship-to addresses  (zip packages are shipped from is 65265)           Handling charge: of $3.50 on all orders
Weight: The full weight of the product & packaging. UPS rounds up to the nearest pound. If a package weighs 12 oz, it will be calculated as 1 pound. If a package is 1 pound and 9 oz, UPS will calculate the package as 2 pounds.
Package Size: Oversized or irregularly shaped packages ship at slightly higher rates. UPS considers oversized packages when the combined length and girth exceeds 84 inches (10"x10"x10")
Orders that are over $75.00  shipping charges will be free.


 

Damaged Goods Policy

We strive to ship our packages to resist damage; however, it is important that you inspect your package and ordered items promptly to ensure no damage has occurred. If a package has been delivered with any damage to your items, please contact us immediately by email support@happybirdhuts.com(email link) or via phone at 269-663-2229. We will work diligently to remedy the situation.

 



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Gazebo Bird Feeder

Gazebo Bird Feeder

Price $42.30
KingsGate Cottage Decorative Bird House

KingsGate Cottage Decorative Bird House

Price $80.50
Squirrel-Be-Gone 11"Pewter"  Decorative Bird Feeder

Squirrel-Be-Gone 11"Pewter" Decorative Bird Feeder

Price $46.98
StarBarn Decorative Bird House

StarBarn Decorative Bird House

Price $148.32
Triple Tube 2 In 1Port Bird Feeder

Triple Tube 2 In 1Port Bird Feeder

Price $66.60
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