What is your Return Policy?

Items in stock that have not met your satisfaction can be returned within 30 days of the delivery date for a full refund of the product price. Shipping charges will not be refunded unless the product shipped has a manufacturers’ defect or due to shipment errors on our behalf. Returns due to invalid addresses provided to Happy Bird Huts or refused orders will not include shipping charge refunds. Special orders may be returned if they are defective or if an error in shipping has been made by us.

When can I expect to receive my order?

We ship all in stock products within 24 business hours after we receive confirmation of your purchase during the business week. Saturday and Sunday orders are picked and packaged same day and ship out on the next business day, excluding holidays.

 Do you ship to international locations?

Not at this time. We ship within the United States/North American Continent. We cannot ship to P.O. Boxes due to UPS rules and regulations. If you are an international consumer and you would like to work out shipping arrangements, please email us at support@happybirdhuts.com(link) and we will determine at that time if we can ship to you.

What is your policy on damaged products?

We strive to ship our packages to resist damage; however, it is important that you inspect your package and ordered items promptly to ensure no damage has occurred. If a package has been delivered with any damage to your items, please contact us immediately by email support@happybirdhuts.com(link) or via phone at 269-663-2229. We will work diligently to remedy the situation.

What is your cancellation policy?

You may cancel your order before it ships. Please contact us immediately via email support@happybirdhuts.com(link) or phone at 269-663-2229 with your name, a way we can contact you, your product information and shipping address to ensure a promWhat is your cancellation policy?pt response during our normal business hours. Remember that the majority of our products ship same day. If the package has already shipped or if you reject the shipment once it arrives prior to your cancellation notification to our company, you will incur shipping charges for shipment to you and for the unopened return shipment back to our facility.

Can products be purchased by phone?

Yes, we understand that some customers prefer not to purchase online and we offer our phone order services from 8AM to 4:30pm EST Monday through Friday at 269-663-2229. If unable to reach us you can,